At TTW, our core mission is to develop high-quality trading software specifically tailored for professional traders. Our dedication is to those who take trading seriously and seek to enhance their trading strategies with reliable, cutting-edge technology.
We provide a suite of advanced tools, including TradeFinder, TrendAnalyzer, and MarketVolume PRO, designed to deliver real-time insights into market trends and order flow events. Our software is built to present complex data clearly and effectively, enabling traders to make informed decisions swiftly.
TTW’s technology is crafted to complement and elevate personal trading strategies, not replace them. We encourage traders to integrate our tools into their unique approaches, fostering a blend of technology and individual expertise for optimal trading performance.
Our software excels in the nuanced field of order flow analysis, offering a distinct advantage to those who master its application. We believe in the transformative power of our tools when used with skill and precision.
Standard tool setups are shared on our DISCORD channel, promoting a foundation of transparency. However, the specifics of our values and settings remain proprietary to foster individual development and analytical skills among traders. This approach not only promotes personal growth and self-reliance but also safeguards the market’s integrity. If too many traders were to employ the identical setup, it could potentially impact market dynamics. We encourage a culture of innovation and individual strategy to maintain a healthy trading environment.
We are a collective of professional traders who derive our income from active participation in the stock and future market. Our expertise is grounded in real-world trading experience, distinguishing us from conventional course sellers or trading coaches.
While our primary focus is trading, we understand the value of support and guidance. TTW offers personalized advice and support services tailored for serious traders who demand more than just tools—they seek a partnership in their pursuit of trading excellence.
We are committed to continuous development, both of our tools and our community. TTW stands at the forefront of trading technology and consulting support, ensuring seasoned traders have access to the best resources to succeed in the ever-evolving trading landscape.
By subscribing to TTW Trading Systems PTE. LTD. Software (the 'Software'), you agree to the following Software Service Subscription Agreement (the 'Agreement') for the product(s) you have selected:
This Agreement is a legally binding contract between you (the 'Subscriber') and TTW Trading Systems PTE. LTD. ('TTW'). This Agreement governs your use of TTW’s range of services, software, and any associated online and offline documentation.
By clicking 'I Agree', downloading, or otherwise using the Software or Services, you consent to all the terms and conditions outlined in this Agreement. If you do not agree with these terms, you must immediately cease using the Services and/or Software.
In the event of any conflict between this Agreement and any other terms of use, the terms of this Agreement shall prevail.
TTW may modify the terms of this Agreement from time to time and shall post the most current version at www.ttwtrader.com. It is your responsibility to monitor and remain informed of any changes. Continued use of the Services following such modifications constitutes your acceptance of the amended Agreement.
By agreeing to this Subscription Agreement, you consent to subscribe to the Services you have selected on a monthly, half-yearly, or annual basis, commencing on the initial subscription date at the respective subscription rate for the selected Services, until you cancel your subscription via your member portal at https://ttwtrader.com/members/.
TTW reserves the right to increase your 'Subscription Price' upon providing written notice no less than sixty (60) days before the effective date of such an increase.
You understand that an active subscription is required to utilise the Software and access technical support, including, but not limited to, activation, reactivation, and the authorised transfer of the Software to another computer. You may cancel your subscription at any time via https://ttwtrader.com/members/.
By accepting this Agreement, you acknowledge and agree to be bound by our refund policies, which are available at https://ttwtrader.com/disclaimers/?focus=refund-policy.
This Agreement constitutes a subscription contract for services, outlining the terms and conditions of the licence to use TTW Software for Bookmap™ (the 'Software'). Additional terms and restrictions regarding your use of the Software are included in the respective TTW Trading Systems PTE. LTD. End-User Licence Subscription Agreement(s), which are incorporated herein by reference. This Agreement shall renew automatically on a monthly basis unless otherwise terminated in accordance with its terms.
'Software' refers to all TTW-TradeFinder for Bookmap™ Software and any related computer software or electronic files provided by TTW to you under the terms of this Agreement.
The term 'Licensee' refers to the individual customer or customer entity granted the Licence(s) under the terms of this Agreement.
By accepting this Agreement, you, as the Licensee, confirm that you are a business entity and not an individual consumer. You acknowledge that all prices are exclusive of VAT or sales tax. You shall provide proof of your business status, such as a commercial register excerpt or confirmation from the tax office, to TTW. Tax liability is transferred to you as the recipient of the service.
The term 'Contact Person' refers to the individual designated by the Licensee, if different, to receive all notices or other information relating to the Licence(s) or the Software. The Licensee agrees to provide TTW with the name, address, telephone number, and email address of the Contact Person and promptly notify TTW of any changes.
The monthly, half-yearly, or annual subscription contract for services requires payment of a Subscription Fee, which shall be charged and accrued on or about the same business day of each month, half-year, or year until this Agreement is terminated by TTW or until the Licensee notifies TTW of, and TTW receives, a termination notice from the Licensee cancelling their subscription.
The Licensee authorises TTW Trading Systems PTE. LTD. to charge their bank debit or credit card account for periodic subscription fees automatically. The Licensee agrees to keep their account current and in good standing so that charges can be collected. The Licensee shall also promptly inform TTW of any changes in the account number, expiration date, or other information necessary to ensure the uninterrupted processing of payments.
Subscription fees are due and payable to TTW on or about the same business day of each month in advance, without demand (hereinafter 'Due Date'). Any subscription fees due and payable to TTW, not received by the Due Date, shall be considered delinquent.
TTW reserves the right to increase your subscription rate upon providing written notice no less than sixty (60) days before the effective date of such an increase.
TTW reserves the right to terminate the Licensee’s access to the Software if the Licensee is delinquent, as previously defined.
An active subscription is necessary to use the Software or obtain technical support, including, but not limited to, activation, reactivation, registration, re-registration, and authorised transfer of the Software by the Licensee to another user. Terminating the Licensee’s subscription for any reason will immediately result in the denial of access to the Software and related services. Program updates for all TTW-TradeFinder for Bookmap™ software products are provided to Licensees at no additional cost.
While this Agreement is in effect, TTW will provide the Licensee with all applicable updates and upgrades for the Software at no additional charge unless otherwise stated. TTW reserves the right to deliver updates and upgrades via internet download. Current updates and upgrades will not be available to delinquent Licensees.
TTW offers training materials accessible within the Software and online at www.ttwtrader.com. Unlimited, toll-free customer support related to the Software is available at no additional charge to current subscribers. TTW reserves the right to modify, add, or remove items from the list of Additional Services, charge a fee for any Additional Service before delivery, or deny the Additional Service to any Licensee for any reason at TTW’s sole discretion. These services may be offered through various methods, including mail, electronic mail, text messaging, telephone, facsimile, the TTW website, or other methods, as determined by TTW.
TTW grants the Licensee a number of licences to use the Software corresponding to the Licensee’s subscriptions. Licences may be used on a computer network and/or individual stand-alone computers. One licence is required for each authorised workstation, whether on a network or stand-alone, irrespective of the number of users. Additional licences may be added to the Licensee’s Monthly Subscription Fee.
The Licensee may not transfer, assign, sublicense, or otherwise make the licence(s) available to any third party for their use, whether by resale, lease, lending, or any other means, without the express prior written consent of TTW PTE LTD. Any attempt to do so without such written approval shall be deemed a material breach of this Agreement.
If periodical Subscription Fee payments are not received as stipulated in this Agreement, TTW may revoke the Grant of Licence without further notice to the Licensee. Furthermore, TTW reserves the right to pursue any additional remedies available under law for unauthorised use or transfer of the licence.
The Software is provided 'AS IS' and, to the maximum extent permitted by applicable law, TTW disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and any warranty against infringement. The Licensee assumes the entire risk related to the quality and performance of the Software. This Limited Warranty provides the Licensee with specific legal rights, which may vary depending on the jurisdiction.
If TTW fails to remedy material defects in the Software, the Licensee’s exclusive remedy shall be, at TTW’s option, either (a) a refund not exceeding the licence fee paid for the current term of the Agreement, or (b) correction of the Software at TTW’s sole expense.
To the maximum extent permitted by applicable law, TTW shall not be liable for any damages whatsoever (including, without limitation, damages for loss of trading profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use or inability to use the Software, even if TTW has been advised of the possibility of such damages. Some jurisdictions may not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to the Licensee.
TTW is committed to protecting your privacy and complying with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using the Software and Services, you agree to TTW’s collection, use, and disclosure of your business and/or personal information as described in our Privacy Policy, which is incorporated herein by reference.
TTW will implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including the pseudonymisation and encryption of business and/or personal data, to protect against unauthorised or unlawful processing, accidental loss, destruction, or damage.
You have the right to access, rectify, or erase your business and/or personal data, the right to restrict or object to the processing of your business and/or personal data, and the right to data portability. For any requests related to your data or for more information, please refer to our Privacy Policy or contact our Data Protection Officer at [email protected].
Your subscription will automatically renew at the end of each subscription period unless you cancel it at least 24 hours before the end of the current period. By agreeing to this Agreement, you consent to the automatic renewal of your subscription under the same terms and conditions, unless otherwise notified.
You will receive a reminder notification via email or other electronic means at least 30 days before the renewal date, detailing the terms of the upcoming renewal and instructions on how to cancel if you do not wish to renew.
You may manage and cancel your subscription at any time through your member portal at https://ttwtrader.com/members/. If you cancel, your subscription will continue until the end of the current billing period, and you will not be charged for the following period.
TTW is committed to ensuring that our Software and Services are accessible to all individuals, including those with disabilities, in compliance with applicable laws such as the Americans with Disabilities Act (ADA) and other relevant regulations.
We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by law. If you have any questions or need assistance regarding accessibility or any other concerns, please contact our customer support team at [email protected].
Any disputes arising out of or relating to this Agreement, including any questions regarding its existence, validity, or termination, shall be resolved through binding arbitration in accordance with the rules of the Singapore International Arbitration Centre (SIAC).
The arbitration shall be conducted in Singapore, in the English language. The arbitral tribunal shall consist of a sole arbitrator appointed by mutual agreement of the parties or, failing such agreement, by the SIAC. The arbitrator's decision shall be final and binding on the parties.
Notwithstanding the foregoing, TTW reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.
TTW shall not be liable for any failure or delay in the performance of its obligations under this Agreement if such failure or delay is caused by events beyond its reasonable control, including but not limited to acts of God, war, strikes, lockouts, labour disputes, civil unrest, natural disasters, or any other similar events or circumstances.
In the event of a force majeure, TTW will use reasonable efforts to notify the Licensee of the occurrence of such an event and its expected duration. The performance of TTW’s obligations shall be suspended for the duration of the force majeure event, and TTW shall not be liable for any damages resulting from such suspension.
In the event the terms of this Agreement conflict with any other representations, either express or implied, made by any person or contained within any materials supplied by TTW, the provisions of this Agreement shall prevail. All prices and terms are subject to change, and TTW reserves the right to increase the Licensee’s Monthly Subscription Fee rate upon providing written notice no less than sixty (60) days before the effective date thereof. If any provision of this Agreement is held by a court of competent jurisdiction to be illegal, invalid, or unenforceable, that provision shall be severed, and the remaining provisions shall continue in full force and effect. The Agreement specifies that any cause of action arising under or in connection with this Agreement shall be governed by the laws of Singapore, and the venue shall be Singapore.
By accepting this Agreement, the Licensee expressly consents to allow TTW Trading Systems PTE. LTD. to send information to the Licensee or the Licensee’s designee for any purpose via facsimile transmission or text messaging to any wireless device number provided by the Licensee or the Licensee’s designee. Additionally, the Licensee consents to TTW Trading Systems PTE. LTD. contacting the Licensee or the Licensee’s designee via telephone, electronic mail, or any wireless telephone number provided by the Licensee or the Licensee’s designee.
Failure by TTW Trading Systems PTE. LTD. to exercise any of its rights under this Agreement shall not be construed as a waiver of TTW Trading Systems PTE. LTD.’s ability to exercise such rights thereafter.
These Terms and Conditions ('Terms') constitute a legally binding agreement between TTW Trading Systems PTE. LTD. ('Company', 'we', 'us', or 'our'), a company incorporated in Singapore, and you ('User', 'Subscriber', or 'you'), regarding your access to and use of our Discord subscription service ('Service').
General Conduct: You agree to use our Discord Rooms in compliance with these Terms, Discord's Terms of Service, Community Guidelines, and all applicable laws and regulations.
You agree not to engage in any of the following activities:
Consequences of Violation: If you violate any of the provisions in Section 5, you may be banned from our Discord Rooms without further notice, regardless of your Subscription status. No refunds will be provided in such cases.
Company Content: All content provided by the Company through our Discord Rooms, including but not limited to trading ideas, market analysis, and strategies, is owned by the Company and protected by intellectual property laws.
Limited License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our content solely for your personal, non-commercial use.
Restrictions: You may not:
Data Collection: We collect and process personal data in accordance with our Privacy Policy and applicable data protection laws.
Discord Privacy: Your use of Discord is also subject to Discord's Privacy Policy. We are not responsible for Discord's collection or use of your data.
THE SERVICE IS PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU TO US FOR THE SERVICE DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
Trading Risk: You acknowledge that trading in financial markets involves risk of loss. You agree that we are not responsible for any financial losses you may incur as a result of following our trading ideas or market analysis.
You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
By Company: We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
By User: You may cancel your Subscription at any time through your account settings or by contacting us. Upon cancellation, you will continue to have access to the Service until the end of your current billing period, after which your access will be terminated.
Effect of Termination: Upon termination, your right to use the Service will immediately cease. No refunds will be provided for any unused portion of your Subscription.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time.
If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you must stop using the Service.
These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.
Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre for the time being in force, which rules are deemed to be incorporated by reference in this clause.
The arbitration tribunal shall consist of one arbitrator. The language of the arbitration shall be English.
Entire Agreement: These Terms constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements and understandings, whether written or oral.
Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.
No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. We may assign or transfer these Terms, at our sole discretion, without restriction.
Last updated: March 10, 2025
Please read below the terms and conditions of our TTW General Refund Policy for all TTW software products. You explicitly agree with our refund policy by purchasing any of our TTW software products on any official marketplace.
All TTW software products are available on our website, ttwtrader.com, and our partner’s website, Bookmap Marketplace, is downloadable.
It is your responsibility to familiarize yourself with this refund policy. By placing an order for our products, you indicate that you have read this refund policy and agree with and fully accept the terms of our refund policy.
If you do not agree with or fully accept the terms of this refund policy, we ask you not to place an order with us.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Disclaimer:
The information contained on the Service is for general information purposes only.
The Company assumes no responsibility for errors or omissions in the contents of the Service.
In no event shall the Company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. The Company reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice.
The Company does not warrant that the Service is free of viruses or other harmful components.
The disclosure that follows is intended to fully comply with the Federal Trade Commission’s policy of the United States that requires the Company to be transparent about any and all affiliate relations the Company may have on the Service.
You should assume that some of the links are “affiliate links”, a link with a special tracking code.
This means that if You click on an affiliate link and purchase the item, the Company may receive an affiliate commission. This is a legitimate way to monetize and pay for the operation of the Service and the Company gladly reveal its affiliate relationships to You.
The price of the item is the same whether it is an affiliate link or not. Regardless, the Company only recommends products or services the Company believes will add value to users.
Affiliate advertising programs that the Service uses are:
The Service may contain links to external websites that are not provided or maintained by or in any way affiliated with the Company.
Please note that the Company does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.
The information given by the Service is for general guidance on matters of interest only. Even if the Company takes every precaution to insure that the content of the Service is both current and accurate, errors can occur. Plus, given the changing nature of laws, rules and regulations, there may be delays, omissions or inaccuracies in the information contained on the Service.
The Company is not responsible for any errors or omissions, or for the results obtained from the use of this information.
The Company may use copyrighted material which has not always been specifically authorized by the copyright owner. The Company is making such material available for criticism, comment, news reporting, teaching, scholarship, or research.
The Company believes this constitutes a “fair use” of any such copyrighted material as provided for in section 107 of the United States Copyright law.
If You wish to use copyrighted material from the Service for your own purposes that go beyond fair use, You must obtain permission from the copyright owner.
The Service may contain views and opinions which are those of the authors and do not necessarily reflect the official policy or position of any other author, agency, organization, employer or company, including the Company.
Comments published by users are their sole responsibility and the users will take full responsibility, liability and blame for any libel or litigation that results from something written in or as a direct result of something written in a comment. The Company is not liable for any comment published by users and reserves the right to delete any comment for any reason whatsoever.
The information on the Service is provided with the understanding that the Company is not herein engaged in rendering legal, accounting, tax, or other professional advice and services. As such, it should not be used as a substitute for consultation with professional accounting, tax, legal or other competent advisers.
In no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in connection with your access or use or inability to access or use the Service.
All information in the Service is provided “as is”, with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose.
The Company will not be liable to You or anyone else for any decision made or action taken in reliance on the information given by the Service or for any consequential, special or similar damages, even if advised of the possibility of such damages.
ALL TRADING (including and not limited to Bitcoin, Altcoin, Futures, stocks and options trading) involves substantial risk of loss and is not suitable for every investor. The valuation of trading products may fluctuate, and, as a result, you may lose more than your original investment. The highly leveraged nature of futures trading means that small market movements can have a great impact on your trading account, and this can work against you. If the market moves against you, you may sustain a total loss greater than the amount you deposited into your account. You are responsible for all the risks and financial resources you use. You should not engage in trading unless you fully understand the nature of the transactions you are entering into and the extent of your exposure to loss. Trade only with risk capital, which means that you trade with money that, if lost, will not adversely impact your lifestyle and your ability to meet your financial obligations. Past performance is not necessarily indicative of future results. If you do not fully understand these risks, you must seek independent advice from your financial adviser.
Hypothetical performance results have many inherent limitations, some of which are described below. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown. There are frequently sharp differences between hypothetical performance results and the actual results subsequently achieved by any particular trading program, strategy or study. One of the limitations of hypothetical performance results is that they are generally prepared with the benefit of hindsight. In addition, hypothetical trading does not involve financial risk, and no hypothetical trading record can completely account for the impact of financial risk of actual trading. For example, the ability to withstand losses or to adhere to a particular trading program, strategy or study in spite of trading losses are material points which can also adversely affect actual trading results. There are numerous other factors related to the markets in general or to the implementation of any specific trading program, strategy or study which cannot be fully accounted for in the preparation of hypothetical performance results and all which can adversely affect trading results.
ALL INFORMATION ON THIS WEBSITE IS PROVIDED FOR EDUCATIONAL PURPOSES ONLY AND NOT AN OFFER OR A RECOMMENDATION TO TRADE FUTURES CONTRACTS, STOCKS, CRYPTOS, OPTIONS OR FOREX.
If you have any questions about this Disclaimer, You can contact Us: [email protected]
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use your professional and personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
While using Our Service, We may ask You to provide Us with certain professionally and personally identifiable information that can be used to contact or identify You. Professionaly and personally identifiable information may include, but is not limited to:
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies can be 'Persistent' or 'Session' Cookies. Persistent Cookies remain on Your Professional and Personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies here: Cookies by TermsFeed Generator.
We use both Session and Persistent Cookies for the purposes set out below:
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
The Company may use Professional and Personal Data for the following purposes:
We may share Your Professional and Personal information in the following situations:
The Company will retain Your Professional and Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Professional and Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Professional and Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Professional and Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other Professional and Personal information.
If the Company is involved in a merger, acquisition or asset sale, Your Professional and Personal Data may be transferred. We will provide notice before Your Professional and Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Professional and Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Professional and Personal Data in the good faith belief that such action is necessary to:
The security of Your Professional and Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Professional and Personal Data, We cannot guarantee its absolute security.
The Service Providers We use may have access to Your Professional and Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
We may use third-party Service providers to monitor and analyze the use of our Service.
Google AnalyticsGoogle Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
We may use Your Professional and Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.
We may use Email Marketing Service Providers to manage and send emails to You.
We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).
We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your Professional and Personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
Stripe's Privacy Policy can be viewed at https://stripe.com/us/privacy
We may use third-party Service Providers to provide better improvement of our Service.
FreshDesk is a customer support software. The service is operated by Freshworks, Inc.
FreshDesk service may collect information from Your Device.
The information gathered by FreshDesk is held in accordance with its Privacy Policy: https://www.freshworks.com/privacy/
We may process Professional and Personal Data under the following conditions:
In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Professional and Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
The Company undertakes to respect the confidentiality of Your Professional and Personal Data and to guarantee You can exercise Your rights. You have the right under this Privacy Policy, and by law if You are within the EU, to:
In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Professional and Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
To ensure the optimal performance and security of our shop system, we may grant access to third parties, including but not limited to WooCommerce support, developers, and other service providers. These third parties may access our systems to perform necessary maintenance, updates, troubleshooting, and other essential services.
We take your privacy and the security of your data seriously. Any third parties granted access to our systems are carefully selected and are obligated to adhere to strict confidentiality and data protection standards. Their access will be limited to what is necessary to perform their tasks, and they will not use your data for any purposes other than those specified by us.
You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.
You have the right to complain to a Data Protection Authority about Our collection and use of Your Professional and Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.
Our Service does not address anyone under the age of 13. We do not knowingly collect professionally and personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Professional and Personal Data, please contact Us. If We become aware that We have collected Professional and Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us via e-Mail: [email protected]
If you require any more information or have any questions about our site’s disclaimer, please feel free to contact us by email at [email protected].
All the information on this website – ttwtrader.com – is published in good faith and for general information purposes only. ttwtrader.com does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on this website (ttwtrader.com), is strictly at your own risk. ttwtrader.com will not be liable for any losses and/or damages in connection with the use of our website.
From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone ‘bad’.
Please be also aware that when you leave our website, other sites may have different privacy policies and terms, which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their “Terms of Service” before engaging in any business or uploading any information.
Should we update, amend or make any changes to this document, those changes will be prominently posted here.
TTW Trading Systems PTE. LTD.
Singapore 287995